Charges can be applied to the different Transaction Event Types.  The most common being:

• Internet Sale - Any transaction done by a customer via the website.
• Counter Sale - Any transaction done via a staff member on POS with the customer present.
• Telephone Sale – Any transaction done via a staff member on POS with the customer not present (usually over the phone)

Per-Transaction Charges

These are applied for the whole transaction, and can be limited to only apply when a certain delivery option is present in the transaction.

Per-Sale Item Charges

These are applied each time the condition is met.  The Transaction Condition is configured via Other -> Transaction Conditions.  Per-Sale Item Charges can be a fixed amount per item, which can optionally be capped so it will only be applied a certain number of times in a transaction, or can be a percentage of the sale item value.

Inside Charge

When adding a Per-Sale Item charge against the Internet Sale transaction event type, you can optionally choose to hide the charge in the ticket price.  This can only be applied if the sale item is a ticket.  If a ticket has a charge that is hidden inside the ticket price, then online the ticket price will display as the ticket price + the charge amount.