Move a performance with ticket sales to a different date.
Prepare the performance for moving
1. In Back Office, open the Dayplanner via Box Office and select Dayplanner on the right.
2. Navigate to the date of the performance, and double-click the performance to edit it.
3. Before you can move the performance, the perfomance status must be "Closed for Sale":
4. Once this is set, you must click OK to exit the performance editor, and then save the changes. This can be done by clicking the Refresh button in the top right of the Dayplanner. The performance will turn red to indicate it is closed for sale:
Move the performance
5. Open the Dayplanner and nevigate to the date that you wish to move the performance by clicking Select Date from the toolbar, and selecting the desired date.
6. Right-click in the screen at the time you wish to move the performance to, and select "Move Performance from a different day to...":
7. You will then be prompted to select the date the performance is currently scheduled.
8. Select the date, and then click on the performance you wish to move. Click on 'Select Performance' to add move the performance to the new date:
The performance should now appear in the correct slot:
9. You can now double-click the performance and set the status to "Open for sale".
10. OK your way out to save your changes.