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  • How to Extend the Validity of a Gift Voucher / Credit Note

Extend the validity period of a Gift Voucher or Gift Vouchers (and credit notes).

Log into Oscar Back Office and select the “Other” tab

Click on the “Extend Voucher…” button:


  •  
    Choose which method you wish to locate the voucher or vouchers you wish to extend
    •    “Add Single Voucher” will allow you to locate one specific voucher for extension
    •    “Vouchers By Query..” will allow you to locate all vouchers which match a given pre-created query.
    •    “Add Vouchers of Type…” will enable you to locate all vouchers of a given type which have expired during a given time period

    In this example, we will use “Add Vouchers of Type”:



  • In the Select Voucher Extension Criteria window, select the date range during which the vouchers will have expired and also the type of vouchers you wish to locate:

     

  • Click OK to confirm your choice and you should see the extension window populates with any matching vouchers:
     



Add in a comment in the top right hand corner of the window for your future reference.

You can then have two options for extending the validity of the vouchers:
•    Extend each voucher by a given number of days
•    Set each voucher to expire on a given day

In this example we will extend the validity of each voucher by 100 days.

The extension window will then update to give you a preview of how this change will impact the expiry date of the chosen vouchers:


 
Click the ‘Extend…’ button and then ‘Yes’ in the window which pops up to confirm the voucher expiration extension you have configured: