1. Open Back Office

2. Select the Marketing tab

3. Click on the Patron Database button on the right hand ribbon:

4. In the Patron Database Window, run a filter and enter the relevant details (first initial and surname should be enough):

5. Select the patron record you wish to archive by clicking on the row highlight arrow:

6. Click on Archive and confirm that you wish to Archive the patron record:

7. To confirm that the record has been archived successfully, click on Archived Patrons and check that the Patron Record has appeared in the window:

NB: Should you need to undo your action you can use the ‘Unarchive’ option.

8. Once the Patron Record has been archived it will no longer appear in any reports or in the live patron Database: