Part 1: Configure Back Office to Allow the Staff Member to Access Online Back Office

1. Open Back Office and go to System > Users
2. Locate the user account for the staff member you wish to enable Online Back Office access for and double click to open it.
3. Switch to Online Back Office tab and click ‘Enable Online Back Office’:

4. A QR code should appear. Save the QR code.

 

5. Click OK to save your changes to the user account.

6. Email the code to the staff member.

Part 2: Actions for the Staff Member to follow:
1.    On your mobile device, download an authenticator app (e.g. Google Authenticator).
2.    Open the authenticator app on your mobile device and scan the QR configuration code which has been provided to you via email by Savoy Systems.
3.    A new account should appear in the Authenticator app with your venue name.
4.    Navigate to the Online Back Office login page in a browser (url to have been provided by Savoy Systems).
5.    Enter your Oscar username and password:

 
6.    The Two Factor Authentication (aka 2FA) window should then appear:
 
7. Tick the ‘Remember my login on this device’ if you wish to only perform the 2FA once on the computer you are using.
8. Open the authenticator app and view the numerical code for the “Savoy Systems: Venue Name” account.
9. Enter the code into the 2FA window.
10. Click OK to log into Online Back Office.