The following steps will detail the process by which you can compose an email in Oscar and send it to anyone who purchased a ticket for a given performance and has an email address attached to the transaction (e.g. either they logged in online/were assigned to the txn at POS or made a purchase online and filled in the confirmation address field).

1. In Back Office go to the Marketing Tab and then click on 'Email, Letter etc...':

2.  Select 'New Email':

3. Select an appropropriate template from the list in the drop down menu:

4. Update the body of the email with an appropriate message. Add in a Subject and Comment for the email:

5. Switch to the 'Patrons' tab and click on 'Add Multiple Patrons...':

6. Select 'Add Patrons/Non-Patrons for Performance...':

7. Select the relevant Performance:

8. Click 'Yes' on the prompt which appears.

9. You see the recipient list under the 'Patrons' tab now populates with any patron who logged in/was assigned to the transaction in which tickets were bought.

If anyone purchased without logging in online but provided a confirmation email address, they will also be included in the recipient list but under the 'Non-Patrons' tab:

10. You can then use the 'Preview' and 'Send Test...' buttons to test your email before hitting 'Send' and sending the email you have created to the recipient list: