guide
About
Guides
Get in touch
How to Add a Discount Scheme with a Promo Code
How to Add an Automatic Discount in Oscar
How to Add Postage Option to Telephone Bookings
How to Redeem a Gift Voucher
How to Change the Start Date When Selling a Membership
How to Send a Marketing Email/E-Shot
How to Refund Tickets/Items to a Donation, Credit Note or Direct to Card
How to Move a Performance to a Different Date in the Same Screen/Auditoria
How to Move a Performance to a Different Date or to a Different Screen/Auditoria
How to Close a Performance for Sale
How to Extend the Validity of a Gift Voucher / Credit Note
How to Merge Duplicate Patron Records
How to Archive a Patron Record
How to Add a Film/Show/Event to Oscar
How to Allow Members Priority Booking for a Performance
How to GDPR Erase a Patron Record from Oscar
How to assign a Membership/Loyalty card to a patron
How to renew a membership
How to reprint tickets
How To Copy Performances Across Multiple Days in the Day Planner
How To Change Start Time of a Performance in the Day Planner Once Tickets Have Been Sold
How To Remove an Old Auditorium/Screen Plan
Create a New Bar/TableTab
How To Generate a Patron List of All Patrons Attending Future Performances
How to update information on the booking page
How to access Oscar Analytics
How to change the cut-off days for delivery options
How to create a new user
How to Set the Maximum Number of Tickets a Customer Can Select for a Performance
How To Pin the Oscar PoE App on to the Homescreen (TC20)
How To Cash Up and Perform End of Day
How To Set or Alter the Default Price Group Which Appears in the Day Planner
How to add a retail layout to a till
How To Look Up A Gift Voucher Code
How To Schedule a Programme Analysis Report for a Specific Programme
How To Create a Patron List
How To Make Changes to Multiple Performances (e.g. Close for Sale)
How to view the confirmation email
How to reset Miura PIN Pads
How To Add Conditions of Entry Notes/Details to a Person Type
How to Amend a Transaction
How To Change/Update Image Slides for Image Carousel in Digital Signage
How To Load Fanfold Ticket Stock into a Star TSP700/743 Printer
How to Add an External Booking Link to a Show Listing Online
How to Extend the Validity of a Membership
How To Set Up a User for Online Back Office Access
How To Send An Email To Patrons for a Given Performance
How To Configure a Performance Reminder Email
How To Perform a Stock Take & Check Errors
How to Record a Stock Delivery
How to Perform a Stock Level Check
How to Record a Spoil of Stock